Nobody cares how much you know until they know how much you care

The more I practice, the luckier I get

We judge ourselves by our intentions and others by their behaviour

They may forget what you said but they will never forget how you made them feel

A bad boss can take good staff and destroy it, causing the best employees to flee and the remainder to lose all motivation

Self-esteem is about how you feel about how you see yourself

Teams create the culture

No matter how talented educated, rich, cool you believe you are, how you treat people ultimately tells all. Integrity is everything

Everything you want is on the other side of fear

The team is the sun, the moon, the stars of your experience at work

Your life doesn’t get better by chance, it gets better by change

The truth is that stress doesn’t come from the boss, your kids, your spouse, traffic jams, health challenges or other circumstances. It comes from your thoughts about these circumstances

People don’t leave companies, they leave teams

A diamond is a chunk of coal that did really well under pressure

Train people well enough so they can leave. Treat them well enough so they don’t want to